1. Can I trust the people doing the work in and around my home?
2. What are your normal business hours?
3. What is your policy on payment?
4. Can I pay by credit card?
5. Where do you get your supplies?
6. Where is Paint Mart?
7. Do you carry workman's compensation insurance?
8. Do you carry liability insurance?
9. Do you provide a warranty?
10. Do you have any non-yellowing paint?
11. How often should I wash my house?
12. How often do I need my homes exterior Painted?
13. What are my rights as a customer?
14. What is the Great News Network?
15. What is the Painters Plus crew like?

1. Can I trust the people doing the work in and around my home?
Yes! We work hard to ensure that all our employees are honest. We require drug screening (to ensure a drug-free workplace) In the event that we have employees that smoke, they will be instructed not to do so on your premises.

top of page

2. What are your normal business hours?
Normal working hours 7am-12noon (lunch) 12:30pm-3:30pm but we can accommodate your schedule.

top of page

3. What is your policy on payment?
In order to save you money on your job, we bill separately for materials and labor. This helps us to eliminate some speculation on the cost of materials. We only charge for the materials purchased for your project and you select the grade of products/materials.
Estimated material costs are subject to change with product coverage, availability and customer change orders.
Materials will be charged to customer at “below” retail cost. They will be purchased by Painters Plus and invoiced to you. There is no mark-up on materials.
No brushes or equipment will be purchased and charged as materials. Material charges include paint, caulking, sandpaper, cleaners, paint additives, rags, roller naps, mineral spirits, masking tape, putties, spacklings, etc. Painters Plus will require one check for our labor (made out to painters plus) and one check made out to the materials vendor.
Tuesday is our normal “draw” day - We collect "draw" payment (progress payment) for previous week’s work. Tuesdays will be the scheduled payment day each week.

top of page

4. Can I pay by credit card?
No, cash and checks are accepted.

top of page

5. Where do you get your supplies?
We use several different vendors in Pensacola but primarily Paint Mart.

top of page

6. Where is Paint Mart?
They are located on the corner of "U" Street and Fairfield One Block East of "W" Street On The South Side of Fairfield. 2525 W. Fairfield Dr. Pensacola, FL 850-438-2399

7. Do you carry workman's compensation insurance?
Yes.

top of page

8. Do you carry liability insurance?
Yes, $300,000

top of page

9. Do you provide a warranty?
Yes, one year from job completion on materials and labor. We give you a written certificate at the time of completion.

top of page

10. Do you have any non-yellowing paint?
Yes, most acrylic water born paints are non-yellowing.

top of page

11. How often should I wash my house?
That depends entirely on the environment, but at least once a year.

top of page

12. How often do I need my homes exterior Painted?
Every 4-7 years depending upon the environment.

top of page

13. What are my rights as a customer?

With Painters Plus you Have the Right to:
• A prompt reply to your inquiries.
• An appointment time convenient to you (that is adhered to).
• Complete confidence that our employees are drug and alcohol free - and no smoking on your premises!
• A fully and properly insured contractor.
• Ask for referrals.
• A complete written estimate with full detail.
• Know when to expect our work force to begin and complete your project.
• Professionalism and skill from our work force.
• Having your furnishings and surroundings looking as clean as they were before the project began.
• All safety procedures being followed.
• Ask questions and expect educated and detailed information throughout the project.
• A Professionaly Painted Surface.
• Change your mind! Always get a written change order detailing additional charges for labor and materials.
• Get what you paid for! All contracts will be honored to the fullest.
• A written warranty.

top of page

14. What is the Great News Network?

Click the logo above to find out more.

top of page

15. What is the Painters Plus crew like?
See for yourself on the Meet the Crew page.